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Privacy Notice
At Franklin Savings, we are committed to the strong tradition of safeguarding
our customers’ private financial information. We value your business and the
trust you have placed in us. To offer you the financial products and services
you seek, we collect, maintain, and use information about you on a routine
basis. To help you better understand how your personal information is protected
here at Franklin Savings, we are providing you with the following statement
describing our practices and policies with respect to the privacy of customer
information. We do not disclose any nonpublic personal information about our
former customers, except as permitted by law.
Information We Collect
As a trusted financial institution, we collect, retain, and use nonpublic
personal information about individual customers, as allowed by law, to provide
products and services to our customers. We collect nonpublic personal
information from the following sources:
• Information we receive from you on applications or other forms
• Information about your transactions with us, our affiliates, or others
• Information we receive from a consumer reporting agency
Information We Share
We may disclose the nonpublic personal information described above with our
corporate affiliates and other nonaffiliated third parties, under certain
circumstances to provide account services, and as listed below. For example, we
provide necessary account information to our data processor and check printer.
If you are a loan customer, we provide certain information to an appraiser, a
closing attorney, and a consumer reporting agency. Any nonpublic personal
information sharing is conducted in strict adherence to applicable law. We
require the companies we do business with to maintain the confidentiality of our
customers’ information. We will not provide account numbers to outside companies
for marketing purposes.
Joint Marketing Partners
To provide you with products or services that we believe may meet your
financial needs, we may disclose limited nonpublic personal information about
you to other financial institutions in order to offer financial products or
services pursuant to a joint agreement. For example, we may provide information
on certain customers to a third party that provides insurance and various
investment products. Such information disclosed is limited to:
• Information we receive from you on applications or other forms, such as your
name and address
How We Protect Your Information
Access to your personally identifiable financial information is limited to
employees with a specific business reason for utilizing this data. Our employees
are educated about the importance of maintaining confidentiality and customer
privacy. In order to prevent unauthorized access to your information, we
maintain physical, electronic and procedural safeguards that comply with federal
standards.
If you have any questions or concerns about the protection of your personal
financial information, please call us at (513) 469-8000.
Reporting to Credit Bureau
We may report information about your account to credit bureaus. Late
payments, missed payments, or other defaults on your account may be reflected in
your credit report.
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